Create a case-linked record of model version: Which additional | AIGP
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Create a case-linked record of model version: Which additional evidence should be added first?

AIGP Understanding the Foundations of AI Governance Medium

Create a case-linked trace of the model, inputs, transformations, and output.

The question

A travel-support team must investigate an AI-generated itinerary that caused a customer complaint. The case file records the output but not the model version, source data, or transformation steps. Which additional evidence should be added first? This tests internal traceability practice rather than a particular retention obligation.

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  1. Collect customer ratings and comments about the itinerary’s usefulness
    Customer feedback helps describe impact, but it cannot identify the system version or evidence that produced the output.
  2. Create a case-linked record of model version, input provenance, transformations, and output ✓
    This links the disputed output to the exact system and evidence chain needed for reconstruction, comparison, and review.
  3. Obtain a supplier report comparing itinerary quality across versions, inputs, and transformation histories
    A broad supplier comparison may provide context, but it does not create a reliable record tied to this individual complaint.
  4. Adopt a general retention schedule for AI records
    A retention schedule addresses duration, not the missing case-specific model, data, and transformation details.
The trap
For a disputed result, preserve the exact version and evidence chain tied to that case.

How to remember it

Create a case-linked trace of the model, inputs, transformations, and output.

How many of these would you get right?

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