Deliver role-based training tailored to each audience's: Which design principle should most shape the program
Role-based tailoring on a shared literacy baseline serves executives, developers, and general staff according to their distinct responsibilities.
The question
An organization must launch an AI training program. Executives need AI strategy and risk-appetite framing, developers need secure and responsible build practices, and general staff need basic AI literacy and acceptable-use rules. Which design principle should most shape the program so all three audiences are effectively served?
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- Deliver one uniform advanced technical curriculum to every audience, so that all staff acquire the same deep model-development competencies regardless of role.Plausible but wrong: uniform deep technical content wastes general staff and executives and ignores their differing responsibilities.
- Deliver training only to developers and executives who build or approve AI, since general staff who merely use tools need no formal AI awareness at all.Plausible but wrong: acceptable-use and literacy for general users is essential, and excluding them leaves a large risk surface.
- Deliver role-based training tailored to each audience's responsibilities, while sharing a common baseline of AI terminology, strategy and acceptable use. ✓Correct: tailoring content to each role plus a shared literacy baseline meets the distinct needs of executives, developers and general staff.
- Deliver a single compliance-focused legal briefing to all audiences, treating AI training purely as a regulatory checkbox rather than a capability-building effort.Plausible but wrong: a legal-only briefing omits build practices and strategy framing that developers and executives specifically require.
The trap
Assuming a single uniform curriculum is more consistent and therefore better than role-tailored training. How to remember it
Role-based tailoring on a shared literacy baseline serves executives, developers, and general staff according to their distinct responsibilities.
How many of these would you get right?
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