Govern the whole sociotechnical system: Which boundary should | AIGP
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Govern the whole sociotechnical system: Which boundary should governance apply?

AIGP Understanding the Foundations of AI Governance Medium

Governance concerns the complete sociotechnical system, not merely the model or interface.

The question

An internal employee assistant recommends training resources and automatically opens enrollment tickets. The model is accurate in testing, but managers decide when recommendations trigger tickets and employees can be affected by those actions. All other prerequisites are satisfied. Which boundary should governance apply?

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  1. Govern the model lifecycle and performance metrics.
    Lifecycle and performance controls are important but omit managerial choices, workflow triggers, and employee consequences.
  2. Govern the training-content approval process.
    Content approval addresses the resources offered but not recommendations, automated enrollment, managerial intervention, or employee impacts.
  3. Govern the whole sociotechnical system. ✓
    Governance must include the model, users, workflows, decisions, and affected employees because operational context creates system-level effects.
  4. Govern the user interface and access permissions.
    Interface and access controls address presentation and use authorization but not model behavior, managerial decisions, or ticket effects.
The trap
Include people, processes, interfaces, decisions, and impacts when the question describes deployment rather than model development alone.

How to remember it

Governance concerns the complete sociotechnical system, not merely the model or interface.

How many of these would you get right?

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