A responsibility matrix assigning monitoring: Which evidence best addresses that concern?
A responsibility matrix makes third-party boundaries and internal decision ownership explicit for production quality governance.
The question
A manufacturer buys an AI visual-inspection service from a supplier. The contract assigns model maintenance to the supplier, while the manufacturer controls production release decisions. Before approval, quality leaders need evidence that responsibility remains clear when defects are detected. Which evidence best addresses that concern?
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- A supplier brochure describing model accuracy improvements.Accuracy claims do not clarify who investigates defects, makes release decisions, or escalates unresolved quality risks.
- A responsibility matrix assigning monitoring, escalation, and release decisions. ✓A responsibility matrix distinguishes supplier duties from the manufacturer’s continuing operational decisions and escalation obligations.
- A purchase order listing software licenses and service levels.Commercial terms may define service delivery, but they do not necessarily assign internal accountability for production quality decisions.
- A quality meeting calendar naming engineering and procurement attendees.Meeting participation does not establish decision authority or clarify accountability for defects and unresolved risks.
The trap
Separate supplier performance duties from the deploying organization’s authority and accountability. How to remember it
A responsibility matrix makes third-party boundaries and internal decision ownership explicit for production quality governance.
How many of these would you get right?
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