Tailor information to each audience’s purpose | AIGP
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Tailor information to each audience’s purpose: Which explanation approach best meets both needs?

AIGP Understanding the Foundations of AI Governance Medium

Explanation should be audience-appropriate: applicants need outcome information, while auditors need process evidence.

The question

A housing administrator uses an AI score to prioritize applications. Applicants need to understand the outcome affecting them, while auditors need to evaluate how the score was produced and used. Which explanation approach best meets both needs?

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  1. Tailor information to each audience’s purpose. ✓
    Applicants may need an understandable account of the outcome, while auditors may need process, data, model, and use documentation. The appropriate information depends on the audience.
  2. Give everyone only the numerical score.
    A score alone may not explain what happened to an applicant or how the scoring process operated.
  3. Disclose the complete source code to every audience.
    Source code alone may not explain an individual outcome or provide auditors with the operational and governance evidence they need.
  4. Provide one identical plain-language explanation to everyone.
    A common explanation may help some readers but omit practical outcome information for applicants or technical process information for auditors.
The trap
Identify the audience and distinguish information about the outcome from information about the decision process.

How to remember it

Explanation should be audience-appropriate: applicants need outcome information, while auditors need process evidence.

How many of these would you get right?

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More Understanding the Foundations of AI Governance questions

Part of the Certsqill AIGP question bank · Understanding the Foundations of AI Governance · Every answer, right and wrong, comes with its own explanation.