Add image-capable processing: What missing control most directly addresses the mismatch?
The workflow requires images, so the direct gap is multimodal capability rather than additional mapping, oversight, or supplier evidence.
The question
An insurance assistant receives adjuster text, but its intended workflow also depends on incident photographs. Assume purpose mapping, vendor review, access controls, human oversight, and output validation are satisfied. What missing control most directly addresses the mismatch?
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- Request broader supplier performance evidence.Supplier evidence may clarify limitations, but the known limitation already concerns missing multimodal capability in this deployment.
- Expand stakeholder impact mapping.Mapping can identify affected people and impacts, but the stated gap is technical inability to process required visual inputs.
- Add image-capable processing. ✓The workflow requires photograph interpretation, so language-only processing cannot satisfy the stated use case despite other controls being complete.
- Increase adjuster approval checkpoints.Approval can manage consequential outputs, but it does not make a text-only system capable of interpreting incident photographs.
The trap
Match the system’s input capabilities to the workflow’s actual required evidence. How to remember it
The workflow requires images, so the direct gap is multimodal capability rather than additional mapping, oversight, or supplier evidence.
How many of these would you get right?
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