To define how the organization informs and responds: What is the primary purpose of such a plan?
An external communication plan sets out how the organization communicates with outside stakeholders about the AI system and its issues.
The question
As part of governing a deployed AI system, an organization establishes an external communication plan. What is the primary purpose of such a plan?
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- To define how the organization informs and responds to affected external stakeholders about the AI system, its outputs, and any issues. ✓Correct because an external communication plan governs outward-facing messaging to customers, regulators, and the public about the system and incidents.
- To define how internal engineering teams hand off code, models, and configuration files between development and production environments.Plausible because handoffs are real, but that is an internal release process, not external stakeholder communication.
- To define how the organization tunes the model's hyperparameters and evaluation metrics before it is approved for production release.Plausible as deployment work, but hyperparameter tuning is a technical development activity unrelated to external communication.
- To define how the finance department allocates budget and tracks the total cost of ownership across the AI system's operational lifespan.Plausible as governance overhead, but budgeting is a financial-management task, not a stakeholder communication plan.
The trap
Confusing outward stakeholder communication with internal team or engineering coordination. How to remember it
An external communication plan sets out how the organization communicates with outside stakeholders about the AI system and its issues.
How many of these would you get right?
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