An external communication plan assigning ownership: Which governance element does this describe?
Defined ownership and consistent outward messaging for external inquiries is an external communication plan.
The question
A company preparing to launch a high-profile AI hiring assistant expects scrutiny from applicants, advocacy groups and the press about how it works. To govern this, leadership wants defined ownership and consistent messaging for outward-facing inquiries. Which governance element does this describe?
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- A retraining cadence that keeps the hiring assistant's ranking accuracy and fairness current as the pools shiftA retraining schedule maintains model performance, not the coordination of external communications.
- An impact assessment analyzing how the assistant could affect the rights and interests of applicantsAn impact assessment evaluates effects on individuals but is not a plan for communicating externally.
- A data-retention rule that limits how long the rejected applicants' records may be stored on fileA retention rule is a privacy control and does not govern messaging to external audiences.
- An external communication plan assigning ownership and consistent messaging for outside stakeholder inquiries ✓Defined ownership and consistent outward messaging for external parties is precisely an external communication plan.
The trap
Selecting an important but internally focused activity when the need is coordinated external communication. How to remember it
Defined ownership and consistent outward messaging for external inquiries is an external communication plan.
How many of these would you get right?
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