Maintain versioned incident records: Which record most directly | AIGP
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Maintain versioned incident records: Which record most directly preserves the evidence needed for

AIGP Understanding How to Govern AI Deployment and Use Easy

Maintain versioned incident records so investigators can connect outputs and actions to the systems actually used.

The question

An insurance operations team investigates inconsistent claim triage after a model update. Several staff members used different versions during the incident period. Which record most directly preserves the evidence needed for reconstruction?

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  1. Compare aggregate claim outcomes quarterly.
    Quarterly outcomes may reveal trends, but lack the versioned incident detail required to reconstruct this event.
  2. Summarize staff impressions in one report.
    A summary may capture perceptions, but loses version-specific outputs, timing, incidents, and corrective actions.
  3. Keep only the latest model documentation.
    Latest documentation cannot establish which versions produced earlier triage results during the incident period.
  4. Maintain versioned incident records. ✓
    Versioned incident records connect events, outputs, corrective actions, and responsible system versions for reliable reconstruction.
The trap
Incident evidence should identify the exact version, event, impact, response, and timing—not merely the current model.

How to remember it

Maintain versioned incident records so investigators can connect outputs and actions to the systems actually used.

How many of these would you get right?

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