Contain the impact: Which response best reflects that procedure?
Incidents must be contained and documented with cause, actions, and resolution, then tracked to closure.
The question
A deployed AI triage tool begins issuing an unsafe recommendation pattern that reaches real users. The AI governance procedure for managing and documenting incidents applies. Which response best reflects that procedure?
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- Wait for the quarterly model audit to review the pattern, since audits are the designated risk checkpoint.Almost right that audits matter, but deferring an active harmful incident to a quarterly cycle skips timely response.
- Immediately retrain the model on fresh data without recording the event, to fix behavior as fast as possible.Almost right to act fast, but skipping documentation defeats the required record-keeping for incidents.
- Route it to marketing as a customer-communications matter, since users noticed the recommendation change.Plausible-sounding but a safety incident is a governance and risk matter, not a communications-only task.
- Contain the impact, record the incident with its cause and actions, and track it to documented closure. ✓Incident management requires containment plus a documented record of cause, actions, and resolution.
The trap
Fixing the behavior quickly but failing to document the incident's cause, actions, and resolution. How to remember it
Incidents must be contained and documented with cause, actions, and resolution, then tracked to closure.
How many of these would you get right?
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Every answer, right and wrong, comes with its own explanation.