Create a structured near-miss record: What documentation best | AIGP
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Create a structured near-miss record: What documentation best meets that requirement?

AIGP Understanding How to Govern AI Development Hard

Record the near miss and its context, intervention, potential impact, and corrective action, even though no applicant decision was affected.

The question

A public-benefit administration model nearly routed eligible applications to the wrong queue. A caseworker corrected the rule before any applicant decision. Under the internal monitoring procedure, the record must preserve the event, conditions, intervention, potential impact, and corrective action. What documentation best meets that requirement?

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  1. File the event in the annual report with trend data.
    Annual reporting may support trends, but it can omit timely operational details needed for prevention and response.
  2. Create a structured near-miss record. ✓
    A structured near-miss record can capture the event, conditions, intervention, potential impact, and corrective action required by the procedure.
  3. Open a formal incident investigation with an assigned owner and closure review.
    A formal investigation may be warranted for a serious incident, but the stated near miss specifically requires a complete record; escalation is not automatically necessary.
  4. Update only the routing rule.
    Updating the rule records the remedy but omits the near miss and evidence needed to learn from it.
The trap
No realized harm does not erase a near miss; preserve the event, context, intervention, impact, and correction.

How to remember it

Record the near miss and its context, intervention, potential impact, and corrective action, even though no applicant decision was affected.

How many of these would you get right?

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