Define the business context and intended use case: Which action should the governance lead prioritize?

Scoping the business context and intended use case comes first because it frames all later data, model, risk and oversight decisions.

The question

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1. Begin data acquisition immediately so the team can benchmark several candidate models and let empirical performance ultimately define the use case.

   Plausible but wrong: letting data or model results define the purpose inverts governance and risks building a capable but misaligned system.
2. Commission an independent third-party audit of the department's existing manual claims process before any AI design work proceeds.

   Plausible but wrong: auditing the current process can help later, but it does not substitute for scoping the AI system's own purpose and use case.
3. Define the business context and intended use case, including the problem, users, decisions and success criteria the system must support. ✓

   Correct: defining the business context and use case anchors every later design, data and risk decision, so it must precede data or model work.
4. Select the model architecture first so that data governance and oversight controls can be tailored to that architecture's needs.

   Plausible but wrong: architecture selection is a downstream design choice that depends on a defined use case, not a substitute for it.

How to remember it

Scoping the business context and intended use case comes first because it frames all later data, model, risk and oversight decisions.

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