Define outcome measures and mitigation review thresholds | AIGP
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Define outcome measures and mitigation review thresholds: What is missing?

AIGP Understanding How to Govern AI Development Medium

Effectiveness requires defined outcome measures and thresholds for reviewing whether the mitigation achieved its intended reduction.

The question

A logistics company added a mitigation intended to reduce missed delivery windows. Testing, oversight, supplier review, and risk documentation are complete. After deployment, overall on-time performance appears stable, but managers have not defined how to determine whether the mitigation actually reduced misses across affected routes. What is missing?

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  1. Define outcome measures and mitigation review thresholds. ✓
    Defined measures and thresholds create a direct basis for comparing outcomes and deciding whether corrective action is warranted.
  2. Record the mitigation’s implementation date.
    An implementation date establishes chronology, but cannot show whether the mitigation changed missed-delivery outcomes across routes.
  3. Replace the mitigation with a newer scheduling model.
    Replacement is premature without effectiveness evidence and may introduce additional risks before the current control has been assessed.
  4. Collect general driver satisfaction feedback.
    Driver feedback may reveal usability concerns, but it does not directly measure mitigation effectiveness against missed delivery windows.
The trap
Ask what measurable outcome and threshold would show the mitigation worked, not merely that it was implemented.

How to remember it

Effectiveness requires defined outcome measures and thresholds for reviewing whether the mitigation achieved its intended reduction.

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