Escalate to the authorized accountable decision owner: Who | AIGP
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Escalate to the authorized accountable decision owner: Who should decide the next step?

AIGP Understanding How to Govern AI Development Medium

An authorized accountable owner must decide how to handle residual risk above tolerance.

The question

Under the organization's internal AI risk policy, a customer-service model has documented controls, but monitoring shows a remaining escalation risk above the approved tolerance. Frontline agents cannot change that tolerance. Who should decide the next step?

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  1. Escalate to the authorized accountable decision owner. ✓
    Residual risk above tolerance requires review by someone empowered to accept, treat, restrict, or stop the deployment.
  2. Ask the vendor to declare the risk acceptable.
    The vendor can provide technical information, but organizational acceptance remains the customer's accountable governance decision.
  3. Let agents accept the residual risk.
    Agents lack authority to change organizational risk tolerance, so their acceptance would not constitute an accountable governance decision.
  4. Wait for another accuracy measurement before escalating.
    Additional accuracy data may help, but the known tolerance exceedance already requires authorized review and decision-making.
The trap
Match the decision to the person or body authorized to accept the organization's risk tolerance.

How to remember it

An authorized accountable owner must decide how to handle residual risk above tolerance.

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