Escalate documented residual risk to the authorized: What should happen next?
Changed hazards and insufficient local authority require documented escalation to an authorized owner before accepting residual risk.
The question
A logistics scheduler was approved for routine routes. After expansion to overnight hazardous-material deliveries, testing shows a small probability of severe driver-safety consequences. Operations wants deployment, but the local product manager lacks authority to accept that residual risk. What should happen next?
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- Increase route-testing volume before deciding.More testing may improve evidence, but it does not resolve who may accept the remaining severe risk or whether deployment is authorized.
- Ask drivers to monitor routes and report concerns after deployment.Driver feedback supports monitoring, but it cannot substitute for authorized predeployment acceptance of a foreseeable severe residual risk.
- Escalate documented residual risk to the authorized decision owner. ✓MANAGE supports documented residual risks and deployment decisions; severe changed impacts require an authorized owner to decide acceptance or further treatment.
- Deploy with the existing operational approval.Existing approval addressed routine routes and cannot establish acceptance for changed hazards, especially when the current manager lacks decision authority.
The trap
Separate evidence gathering, monitoring, and risk acceptance; only an authorized owner can make the deployment decision. How to remember it
Changed hazards and insufficient local authority require documented escalation to an authorized owner before accepting residual risk.
How many of these would you get right?
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