What happened: Which content is most essential to include in the incident record?
An incident record should capture the event, its cause and impact, the actions taken, and the resolution.
The question
After an AI system produces a harmful output, the governance procedure requires documenting the incident. Which content is most essential to include in the incident record?
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- The individual salaries of every team member who was assigned to help investigate the reported incident.Plausible but staff salaries are irrelevant to documenting what occurred and how it was handled.
- The full commit history of the code repository going back to the very first day the project began.Plausible-sounding but a complete commit history is not the essential content of an incident record.
- The projected advertising revenue the product is expected to generate over the coming two fiscal years.Plausible-sounding but revenue projections have no place in documenting a safety incident.
- What happened, its cause and impact, the actions taken, and how the incident was ultimately resolved. ✓An incident record must capture the event, cause, impact, response actions, and resolution.
The trap
Including irrelevant financial or administrative data instead of the event, cause, actions, and resolution. How to remember it
An incident record should capture the event, its cause and impact, the actions taken, and the resolution.
How many of these would you get right?
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