Map downstream dependencies and transition arrangements: What should happen first?
The decisive retirement task is identifying dependent workflows and arranging safe transition before disabling the chatbot.
The question
A travel-support chatbot is scheduled for retirement. Before shutdown, the team discovers that its outputs feed a separate staff dashboard and a traveler-notification workflow. What should happen first?
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- Collect additional traveler satisfaction feedbackFeedback may inform replacement design, but it does not address the already identified dashboard and notification dependencies.
- Preserve the chatbot’s final model versionPreserving the version supports records, but does not identify or manage operational dependencies that shutdown could disrupt.
- Map downstream dependencies and transition arrangements ✓Retirement planning should identify dependent workflows and arrange replacement, migration, or safe shutdown before removing the system.
- Schedule a final accuracy benchmark for the chatbotA benchmark may characterize performance, but it cannot determine whether dependent workflows have safe alternatives after retirement.
The trap
When retirement affects connected workflows, prioritize dependency mapping and transition planning over final performance measurement. How to remember it
The decisive retirement task is identifying dependent workflows and arranging safe transition before disabling the chatbot.
How many of these would you get right?
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