Require targeted testing and a documented human-review: Before | AIGP
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Require targeted testing and a documented human-review: Before using the tool in screening, what requirement

AIGP Understanding How to Govern AI Development Medium

Rare, severe employment harms require targeted testing and a defined human-review path.

The question

An employer is piloting an AI screening tool. A particular applicant error is expected only rarely, but it could exclude qualified people from employment. The vendor reports strong average accuracy. Before using the tool in screening, what requirement is most important?

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  1. Track average accuracy throughout the pilot.
    Average accuracy can conceal the rare exclusion error that creates the serious employment harm described.
  2. Have recruiters informally watch unusual outcomes and escalate concerns when noticed.
    Informal observation does not define testing, review authority, evidence requirements, or a reliable response to rare severe errors.
  3. Compare screening speed with the employer’s manual process and report the savings.
    Processing speed measures efficiency but does not address whether qualified applicants are wrongly excluded.
  4. Require targeted testing and a documented human-review path for severe errors. ✓
    Targeted testing examines the identified failure mode, while a documented review path gives competent people a defined way to investigate or correct harmful screening outcomes.
The trap
For consequential decisions, evaluate the specific severe failure mode rather than relying on average accuracy.

How to remember it

Rare, severe employment harms require targeted testing and a defined human-review path.

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