Revalidate 3.2 against applicable acceptance criteria: Under the organization’s release-control procedure,
A material component change requires revalidation against applicable acceptance criteria before production release.
The question
A travel-support chatbot is updated from version 3.1 to 3.2. The vendor reports identical intended functionality, but the retrieval components changed. Under the organization’s release-control procedure, what must occur before production use?
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- Record the vendor’s version number and release date only.Configuration tracking is useful, but it cannot demonstrate reliability, privacy, security, or performance after the component change.
- Reuse the prior approval.A changed retrieval component can alter outputs and risks, so version 3.1 approval does not establish evidence for 3.2.
- Revalidate 3.2 against applicable acceptance criteria. ✓The changed retrieval component warrants contextual testing and documented comparison against the relevant acceptance criteria before deployment.
- Compare customer satisfaction after release before deciding whether to act.Post-release satisfaction may support monitoring, but it does not replace pre-release evaluation of the changed system.
The trap
Same intended function does not mean same system behavior after a material component change. How to remember it
A material component change requires revalidation against applicable acceptance criteria before production release.
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