Revise requirements using the driver feedback: What should | AIGP
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Revise requirements using the driver feedback: What should the team do before continuing the pilot?

AIGP Understanding How to Govern AI Development Easy

Known legal and operational constraints belong in the requirements before the pilot proceeds.

The question

A logistics company operating under applicable EU Member State driving-time and rest rules pilots an AI route scheduler. Drivers report that proposed routes violate rest periods and ignore loading constraints. What should the team do before continuing the pilot?

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  1. Log the concerns for post-deployment monitoring.
    Recording concerns is useful, but deferring known constraints leaves the pilot operating on an inadequate design basis.
  2. Keep requirements fixed and improve route accuracy.
    Better predictive accuracy cannot make a system compliant with requirements that omit rest periods and loading constraints.
  3. Revise requirements using the driver feedback. ✓
    The feedback identifies omitted legal and operational constraints, so the team should update the system requirements before treating the pilot as fit for use.
  4. Let dispatch managers approve exceptions individually.
    Case-by-case exceptions may address isolated events but do not make routine routes comply with the governing requirements.
The trap
If affected users identify omitted constraints, revise the design basis rather than merely recording the concern.

How to remember it

Known legal and operational constraints belong in the requirements before the pilot proceeds.

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