Stakeholder mapping to find who could be harmed: Which combination best reflects sound pre-deployment risk
Stakeholder mapping plus a limited pilot under realistic conditions are structured methods that surface risks before full deployment.
The question
Before building a customer-service AI, a team wants to surface risks early using structured methods. Which combination best reflects sound pre-deployment risk identification during design?
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- A company-wide launch to gather the most feedback quickly, accepting that some early users may encounter serious, unmitigated harm along the way.Plausible for fast learning, but a broad launch exposes many users to unvetted risk rather than containing it.
- Stakeholder mapping to find who could be harmed, combined with a limited pilot that tests the system under realistic operating conditions. ✓Correct: mapping affected parties and running a contained pilot are recognized structured methods for surfacing risks before full deployment.
- Reliance on the vendor's marketing benchmarks, treating the published accuracy claims as sufficient evidence that residual risk is low.Plausible as convenient, but vendor claims are not independent risk identification.
- A single sign-off from the project sponsor, whose approval is taken as confirmation that the residual risks are acceptable.Plausible as governance, but one approval does not identify or evaluate the risks themselves.
The trap
Substituting a broad launch, vendor benchmarks, or a single approval for structured pre-deployment risk identification. How to remember it
Stakeholder mapping plus a limited pilot under realistic conditions are structured methods that surface risks before full deployment.
How many of these would you get right?
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