Treat the severe scenario with proportionate controls: What response best reflects the low-frequency severe
Low likelihood does not erase severe consequences; the scenario requires proportionate treatment and prioritization.
The question
A retail demand model rarely produces an error that causes a major stockout of essential seasonal goods, although routine forecast deviations are more common and inexpensive. Validation, monitoring, oversight, and documentation are satisfied. What response best reflects the low-frequency severe harm?
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- Average the severe stockout with routine deviations in one error rate.An aggregate rate can conceal materially different consequences and does not support proportionate treatment of severe harm.
- Prioritize routine deviations because they occur more often.Frequency alone can divert attention from the rare stockout whose consequences are substantially more severe.
- Accept the stockout risk because validation found it infrequent.Low frequency does not establish acceptability when consequences are severe and material to affected customers and operations.
- Treat the severe scenario with proportionate controls despite its low frequency. ✓Risk management should account for consequence severity, so rare but serious outcomes require targeted treatment rather than dismissal.
The trap
Look beyond incident counts when a rare outcome has serious consequences. How to remember it
Low likelihood does not erase severe consequences; the scenario requires proportionate treatment and prioritization.
How many of these would you get right?
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