Begin post-market monitoring: Which requirement does the evidence most directly trigger?
Completed conformity assessment does not end duties; recurring deployed-system errors and complaints require post-market monitoring.
The question
Assume EU AI Act high-risk duties apply to a medical-administration system that schedules appointments without providing clinical advice. The provider completed conformity assessment before release, but post-deployment logs now show recurring routing errors and user complaints. Which requirement does the evidence most directly trigger?
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- Repeat conformity assessment before reviewing incident patterns.Further assessment may become relevant, but delaying review ignores the immediate post-market evidence and continuing monitoring obligation.
- Treat complaints as service-quality matters outside AI governance.Recurring routing errors and complaints are deployment evidence relevant to monitoring, even though the system gives no clinical advice.
- Transfer all monitoring duties to the scheduling vendor.Contracts may allocate tasks, but they do not automatically remove statutory duties or eliminate the need to analyze deployed-system evidence.
- Begin post-market monitoring. ✓Conformity assessment does not eliminate continuing post-market monitoring, especially when deployment evidence reveals recurring errors and complaints.
The trap
When post-release errors appear, do not treat completed conformity assessment as the end of governance. How to remember it
Completed conformity assessment does not end duties; recurring deployed-system errors and complaints require post-market monitoring.
How many of these would you get right?
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