Escalate the hazard for legal and product review: Reviewers find an unverified step that could foreseeably
A known foreseeable hazard requires substantive review and correction; disclaimers, attribution, or softer wording do not resolve the safety concern.
The question
A US media company uses AI to generate equipment-assembly instructions for a consumer video. Reviewers find an unverified step that could foreseeably cause injury if followed, while marketing wants to call the tutorial “safe and foolproof.” Which response best addresses the consumer-protection and product-safety concern?
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- Replace “foolproof” with “user-friendly.”Changing promotional wording reduces one implication but leaves the unverified hazardous instruction and underlying foreseeable risk unresolved.
- Escalate the hazard for legal and product review. ✓Escalation permits investigation, correction, and claim review before distributing potentially harmful instructions under US consumer-protection principles.
- Publish the tutorial with supplier attribution.Attribution may identify the source, but it does not remove the company’s responsibility for foreseeable risks or unsupported safety claims.
- Add a general safety disclaimer.A general disclaimer does not substantiate a safety representation or resolve a known, foreseeable hazard in the generated instructions.
The trap
When evidence reveals a foreseeable safety risk, address the underlying output before refining promotional wording. How to remember it
A known foreseeable hazard requires substantive review and correction; disclaimers, attribution, or softer wording do not resolve the safety concern.
How many of these would you get right?
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