Identify the applicable national authority’s remit: What is the sound first step?
Because enforcement responsibilities differ, identify the applicable national authority’s remit instead of routing every complaint centrally.
The question
A company uses an employment-screening AI system in the European Union, assuming the relevant high-risk duties apply. A complaint alleges a transparency breach. The compliance team is unsure whether the AI Office or a national authority has the relevant enforcement role. What is the sound first step?
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- Ask the vendor to select the enforcement authority.The vendor may provide information, but statutory enforcement allocation should be determined from the applicable authorities’ remits.
- Send every complaint directly to the AI Office.The AI Office has responsibilities, but the evidence does not support treating it as the universal enforcement destination.
- Treat the conformity assessment as resolving the complaint.A conformity assessment does not eliminate post-market monitoring or determine which authority handles an alleged breach.
- Identify the applicable national authority’s remit. ✓The evidence recognizes distinct responsibilities; confirming the national authority’s remit avoids assuming the AI Office handles every deployment complaint.
The trap
Do not infer that the EU-level institution is the correct destination for every operational complaint. How to remember it
Because enforcement responsibilities differ, identify the applicable national authority’s remit instead of routing every complaint centrally.
How many of these would you get right?
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