Issue role-specific instructions and define review: What should the deployer do?
The deployer needs contextual instructions and usable escalation procedures, not merely approval, logging, or supplier documentation.
The question
A media company deploys an EU AI Act high-risk system that ranks candidate scripts, assuming applicable duties apply. Editors can override rankings, but current procedures give them no review criteria or escalation route. What should the deployer do?
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- Require editors to approve every ranking without changing existing guidance.Mandatory approval adds a checkpoint but does not give reviewers criteria, authority, or procedures for effective oversight.
- Transfer oversight design entirely to the model supplier’s technical documentation.Supplier documentation can inform use, but the deployer must establish operational instructions and oversight for its editorial context.
- Issue role-specific instructions and define review and escalation procedures. ✓Deployers should provide relevant instructions and organize human oversight so editors can understand, challenge, and escalate system outputs.
- Rely on editors’ professional judgment and retain override logs.Logs preserve evidence, but unstructured judgment does not provide the instructions and oversight arrangements needed for meaningful intervention.
The trap
Ask whether users know what to review, when to intervene, and where to escalate concerns. How to remember it
The deployer needs contextual instructions and usable escalation procedures, not merely approval, logging, or supplier documentation.
How many of these would you get right?
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