The original intended audience and use conditions remain: Which prior MAP assumption must be revisited first?
MAP must revisit intended users, purpose, affected people, and foreseeable conditions when the chatbot expands to children and complaints.
The question
A retailer’s chatbot was mapped for English-speaking adult customers seeking product information. It will now serve children and handle complaints about defective products. Which prior MAP assumption must be revisited first?
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- The original response-speed benchmark determines suitabilitySpeed may be measured, but it cannot establish suitability for children or complaint resolution.
- The model’s parameter count is unchangedParameter count does not establish whether the system’s context, users, or foreseeable harms remain unchanged.
- Existing safeguards cover child interactions and complaint escalationSafeguard adequacy should be assessed, but this is a control question rather than the prior contextual assumption that changed.
- The original intended audience and use conditions remain valid ✓The expanded population and complaint-handling purpose require MAP to reassess intended users, affected people, purpose, and foreseeable conditions.
The trap
Look for the changed population, purpose, affected people, or operating conditions before evaluating controls. How to remember it
MAP must revisit intended users, purpose, affected people, and foreseeable conditions when the chatbot expands to children and complaints.
How many of these would you get right?
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