Provide role-based training: Which training design best fits | AIGP
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Provide role-based training: Which training design best fits the responsibilities?

AIGP Understanding the Foundations of AI Governance Medium

Training should reflect job responsibilities, with supervisors receiving additional skills for overrides and investigations.

The question

A housing administrator uses an AI tool to prioritize application files. Clerks receive general AI awareness training, but only supervisors can approve overrides and investigate suspected errors. Which training design best fits the responsibilities?

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  1. Require supervisors to complete general awareness training before delegating all governance instruction.
    General awareness is insufficient where supervisors exercise override and investigation authority requiring more specific competence.
  2. Train clerks only on faster file processing procedures.
    Processing speed training omits responsible use, error recognition, and escalation relevant to clerks’ operational role.
  3. Provide role-based training, including override and investigation skills for supervisors. ✓
    Training should match authority and duties, giving supervisors added competence for consequential intervention and investigation.
  4. Give every employee identical advanced model-development training.
    Identical technical training ignores differing duties, especially supervisors’ override and investigation responsibilities.
The trap
Look for differentiated competence requirements rather than identical courses for everyone.

How to remember it

Training should reflect job responsibilities, with supervisors receiving additional skills for overrides and investigations.

How many of these would you get right?

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