Create a defined escalation route for contested: Which missing | AIGP
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Create a defined escalation route for contested: Which missing control most directly addresses the contested

AIGP Understanding How to Govern AI Deployment and Use Easy

A defined escalation route lets an authorized person reconsider a disputed recommendation when the initial reviewer lacks authority.

The question

A software-procurement tool recommends rejecting a supplier. The supplier disputes the recommendation, and the assigned buyer lacks authority to change the result. Assume the recommendation is logged and ordinary human review is already required. Which missing control most directly addresses the contested decision?

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  1. Replace the recommendation with a manually selected supplier immediately.
    Manual substitution may bypass the disputed output, but it does not establish a repeatable appeal or escalation mechanism.
  2. Create a defined escalation route for contested recommendations. ✓
    A defined escalation route supplies the missing mechanism for authorized reconsideration when the initial reviewer lacks authority.
  3. Record the supplier’s objection in the procurement file.
    Recording the objection preserves evidence but does not provide an authorized process for reconsidering the contested recommendation.
  4. Require the same buyer to explain the recommendation again.
    A repeated explanation may clarify reasoning, but it does not provide independent authority to resolve the dispute.
The trap
If the current reviewer lacks authority, look for a defined escalation or appeal path.

How to remember it

A defined escalation route lets an authorized person reconsider a disputed recommendation when the initial reviewer lacks authority.

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