Documenting the incidents: Which activity does this call for? | AIGP
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Documenting the incidents: Which activity does this call for?

AIGP Understanding How to Govern AI Deployment and Use Medium

Capturing each reversal, its root cause, residual risk and forward monitoring is documenting incidents, issues and risks together with the post-market monitoring plan.

The question

After a deployed loan-scoring model twice produced results that had to be reversed, governance wants a durable record capturing each event, its root cause, the residual risk, and how the system will be watched going forward. Which activity does this call for?

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  1. Reviewing the vendor agreement's liability and indemnification clause terms
    A reasonable step, but contract review allocates commercial risk rather than creating the operational incident record described.
  2. Documenting the incidents, issues, risks and post-market monitoring plan
    Recording each reversal, its cause, residual risk and forward monitoring is exactly incident/issue/risk documentation with a monitoring plan.
  3. Conducting periodic red teaming of the loan-scoring model's defenses
    A valid assessment, yet adversarial testing probes for weaknesses instead of documenting incidents that already occurred.
  4. Applying additional user training for the loan officers using the tool
    Potentially helpful, but training staff does not produce the durable record of incidents and monitoring being requested.
The trap
Jumping to a mitigation such as training or testing when the requirement is the documented incident-and-monitoring record itself.

How to remember it

Capturing each reversal, its root cause, residual risk and forward monitoring is documenting incidents, issues and risks together with the post-market monitoring plan.

How many of these would you get right?

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