Entailment checks against current retrieved policy: Which evidence most directly distinguishes a grounded
Grounding requires checking that current retrieved passages actually support the answer, not merely that a citation appears.
The question
An insurer’s internal assistant answers policy questions using retrieved policy documents. One answer includes a citation, but the cited passage does not support the stated coverage limitation. Which evidence most directly distinguishes a grounded answer from an unsupported citation?
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- Entailment checks against current retrieved policy passages ✓Entailment and freshness checks test whether cited passages actually support the answer and remain current for the policy question.
- The answer contains a policy citationCitation presence alone does not show that the cited passage entails the answer or remains applicable to the question.
- The response uses the insurer’s preferred terminologyTerminology may improve presentation but provides no evidence that the answer is supported by the retrieved policy text.
- A human reviewer approves responses after reading only the generated answerReview without checking source passages cannot reliably detect unsupported claims or stale retrieval evidence.
The trap
Verify the relationship between claim and source, including source freshness; citation formatting is not enough. How to remember it
Grounding requires checking that current retrieved passages actually support the answer, not merely that a citation appears.
How many of these would you get right?
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