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Limit tools and require approval before payments: Which permission design is best supported?

AIGP Understanding How to Govern AI Deployment and Use Hard

Consequential tools require restricted permissions and approval; citations or retrospective review do not authorize actions.

The question

An insurance agent may summarize claim files and draft a recommended next step. It can also call payment and coverage-change tools. Testing shows occasional confident factual errors, while supervisors can review drafts during business hours. Payments and coverage changes require accountable approval. Which permission design is best supported?

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  1. Remove the agent’s drafting function until factual errors are eliminated.
    Reducing use could lower exposure, but the evidence supports controlled drafting with restricted tools rather than requiring elimination of all errors.
  2. Grant all tools but require the model to cite claim evidence.
    Evidence citations may support verification, but they do not create an authorization boundary or prevent unauthorized consequential actions.
  3. Limit tools and require approval before payments or coverage changes. ✓
    Constrained permissions and human approval address consequential actions while allowing lower-risk drafting and summarization to continue.
  4. Allow payment tools because supervisors can review activity afterward.
    After-the-fact review does not provide approval before consequential actions and leaves confident errors able to trigger transactions.
The trap
Treat model instructions, citations, and logging as supplements—not substitutes—for authorization boundaries.

How to remember it

Consequential tools require restricted permissions and approval; citations or retrospective review do not authorize actions.

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More Understanding How to Govern AI Deployment and Use questions

Part of the Certsqill AIGP question bank · Understanding How to Govern AI Deployment and Use · Every answer, right and wrong, comes with its own explanation.