Restrict tools: Which control distinction matters most? | AIGP
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Restrict tools: Which control distinction matters most?

AIGP Understanding How to Govern AI Deployment and Use Medium

Connected agents need permission boundaries, approval for consequential actions, logging, and containment beyond prompts.

The question

A customer-service agent may issue refunds through a connected tool. After a prompt change, it begins attempting refunds for unrelated messages. The tool logs actions, but no approval gate or rapid disablement procedure exists. Which control distinction matters most?

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  1. Restrict tools, require approval, and enable rapid containment. ✓
    The agent needs constrained permissions, approval for consequential refunds, observable actions, and a practical way to disable or contain misuse.
  2. Increase the model's response-length limit.
    A response-length setting does not address tool permissions, approval requirements, or operational containment.
  3. Add more examples of correct refund conversations to the prompt.
    Examples may influence responses, but they are not an authorization boundary and cannot reliably contain unauthorized tool use.
  4. Improve the agent's conversational style.
    Style improvements do not restrict refund authority or provide containment when the agent acts unexpectedly.
The trap
For agentic tools, distinguish instructions from authorization boundaries and pair prevention with containment.

How to remember it

Connected agents need permission boundaries, approval for consequential actions, logging, and containment beyond prompts.

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