A structured incident and issue log capturing each event | AIGP
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A structured incident and issue log capturing each event: Which documentation practice should the deployer hav

AIGP Understanding How to Govern AI Deployment and Use Hard

Regulator-ready evidence of how issues were tracked and resolved requires a maintained incident and issue log.

The question

A deployer's AI triage tool has produced several near-miss misclassifications that staff caught and fixed informally, with nothing recorded. A regulator later asks for evidence of how issues were tracked and resolved over time, and none exists. Which documentation practice should the deployer have had in place to satisfy this?

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  1. A pre-deployment impact assessment describing anticipated risks and the safeguards designed to mitigate them before the tool ever went live.
    Almost right but off-scope: an impact assessment documents pre-launch expectations, not the running record of issues encountered in operation.
  2. A published model card summarizing the tool's intended uses, performance metrics and known limitations for downstream readers to consult.
    Plausible but wrong: a model card is a static disclosure of characteristics, not a chronological record of incidents and their resolution.
  3. A signed data-processing agreement setting out the roles and safeguards governing personal data shared between the parties.
    Plausible but wrong: a data-processing agreement allocates data-protection responsibilities, not the tracking of operational incidents over time.
  4. A structured incident and issue log capturing each event, its risk, the resolution and the status, retained to evidence ongoing tracking. ✓
    Correct: a maintained incident/issue register that records events, risks and resolutions provides the traceable evidence the regulator seeks.
The trap
Believing a one-time pre-deployment assessment satisfies the need for an ongoing incident record.

How to remember it

Regulator-ready evidence of how issues were tracked and resolved requires a maintained incident and issue log.

How many of these would you get right?

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More Understanding How to Govern AI Deployment and Use questions

Part of the Certsqill AIGP question bank · Understanding How to Govern AI Deployment and Use · Every answer, right and wrong, comes with its own explanation.