Use a multimodal model: Which approach satisfies the new input | AIGP
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Use a multimodal model: Which approach satisfies the new input requirement?

AIGP Understanding How to Govern AI Deployment and Use Easy

Because photographs are required inputs, the assistant must support multimodal processing rather than text alone.

The question

A customer-service team currently handles text chats but will begin receiving photographs of damaged products. The assistant must interpret those photographs to route cases correctly. Both a text-only model and a multimodal model meet the team’s language-quality threshold. Which approach satisfies the new input requirement?

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  1. Use the text-only model with richer prompts
    Richer prompts can improve textual instructions but cannot provide the capability to interpret photographic product evidence.
  2. Use either model after expanding language-quality evaluation
    Additional language testing does not resolve the text-only model’s inability to process the required photographic inputs.
  3. Use the text-only model after manually summarizing photographs
    Manual summaries could enable text processing, but they add a separate workflow and do not meet the requirement for assistant interpretation of photographs.
  4. Use a multimodal model ✓
    A multimodal model can process photographs alongside text, matching the newly stated input and routing requirement.
The trap
Identify required input types first; language performance cannot compensate for a missing modality.

How to remember it

Because photographs are required inputs, the assistant must support multimodal processing rather than text alone.

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