Log the near miss: What should the team do? | AIGP
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Log the near miss: What should the team do?

AIGP Understanding How to Govern AI Development Medium

Near misses reveal operational weaknesses; documenting context, correction, and ownership enables monitoring and recurrence prevention.

The question

A logistics scheduler nearly assigned a hazardous route because a temporary road closure was missing from its data. A dispatcher caught the issue before dispatch, so no injury occurred. The organization requires learning from operational warning signs. What should the team do?

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  1. Log the near miss, context, correction, and responsible follow-up owner.
    Documenting the warning event and corrective ownership supports monitoring, learning, and verification that the mitigation actually addresses recurrence.
  2. Ask dispatchers to exercise greater caution during temporary closures.
    General caution may help, but it provides weak evidence and does not preserve the specific failure context for systemic monitoring.
  3. Record only completed hazardous assignments for formal review.
    This excludes the caught near miss, losing evidence about data gaps and conditions that could produce future operational harm.
  4. Update the road database and close the issue after confirmation.
    Correcting the immediate data gap helps, but omitting the near-miss record prevents trend analysis and accountability for corrective action.
The trap
No realized harm does not mean no governance signal; near misses can reveal failures before they scale.

How to remember it

Near misses reveal operational weaknesses; documenting context, correction, and ownership enables monitoring and recurrence prevention.

How many of these would you get right?

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