Name an owner empowered to intervene: Which decision best establishes that control?
Assign a named owner with authority to intervene, while defining the platform team’s duties.
The question
A research administration office hands a grant-screening model to an external platform team. The platform team maintains infrastructure, while program staff understand eligibility impacts. The governance design must name accountability, define supplier duties, and preserve authority to intervene. Which decision best establishes that control?
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- Schedule quarterly joint reviews while leaving ownership distributed.Regular reviews can support monitoring, but distributed ownership still leaves corrective decisions and escalation accountability unclear.
- Give program staff informal responsibility and shared approval.Informal responsibility and shared approval do not identify who must decide or intervene when monitoring reveals a serious problem.
- Let the platform team make monitoring decisions.This assigns decisions to the infrastructure provider without ensuring program expertise or internal accountability for eligibility impacts.
- Name an owner empowered to intervene. ✓A named internal owner with intervention authority provides the accountability foundation; platform duties and escalation paths can then be assigned around that owner.
The trap
Separate supplier operating duties from internal accountability for consequential decisions. How to remember it
Assign a named owner with authority to intervene, while defining the platform team’s duties.
How many of these would you get right?
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