Validate the test against job performance: What control is missing?
The missing control is validation connecting assessment scores to relevant job performance.
The question
A US insurer uses an AI assessment to select applicants for claims-operations roles. Administration is consistent, group effects are monitored, accommodations are available, and business necessity is supported. However, the insurer has not shown that scores predict relevant job performance. What control is missing?
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- Expand applicant communications about the assessment processCommunication may improve transparency but does not establish that scores relate to performance in the job.
- Require supervisor review of every AI recommendation before making hiring decisionsHuman review may add oversight, but it does not demonstrate that the assessment itself is job related or valid.
- Compare scores with demographic selection rates across applicant groupsThis supports disparate-impact monitoring, but it does not show that the assessment predicts relevant job performance.
- Validate the test against job performance ✓Validation against relevant performance measures directly tests whether the assessment is job related for the targeted claims-operations role.
The trap
Ask whether the tool’s results predict or measure relevant job performance, not merely whether the process is consistent. How to remember it
The missing control is validation connecting assessment scores to relevant job performance.
How many of these would you get right?
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