Verify the capability claim with evidence for the intended | AIGP
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Verify the capability claim with evidence for the intended: Which control best addresses the US

AIGP Understanding How Laws, Standards and Frameworks Apply to AI Easy

The company must substantiate its own public accuracy claim for the intended use.

The question

A US media company deploys a supplier's AI chatbot on its public website to answer prospective customers' questions. The company advertises that the chatbot gives accurate answers, although it has not evaluated the claim for its own content and use cases. Which control best addresses the US consumer-protection risk?

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  1. Verify the capability claim with evidence for the intended use. ✓
    The company should substantiate the public accuracy claim for the chatbot's intended content and deployment rather than rely only on the supplier.
  2. Treat supplier attribution as transferring responsibility for the company's statement.
    Identifying the supplier does not remove the company's ordinary responsibility for representations it makes to customers.
  3. Rely on the supplier's warranty.
    A supplier warranty may allocate contractual risk but does not substantiate the company's own public accuracy claim.
  4. Add a disclaimer to the public claim.
    A disclaimer or AI label does not by itself support an otherwise unsubstantiated accuracy representation.
The trap
Identify who makes the claim, who receives it, and whether evidence supports the claim in the actual use context.

How to remember it

The company must substantiate its own public accuracy claim for the intended use.

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