Terms of Service

1. Acceptance of Terms

By accessing or using Certsqill (available at www.certsqill.com and www.certsqill.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms constitute a legally binding agreement between you and Certsqill, Brüderstraße 25, 26121 Oldenburg, Germany.

2. Description of Service

Certsqill is an online platform providing IT certification exam preparation, including practice questions, AI-powered explanations (Certsqill Tutor™), progress analytics, score report analysis, and related tools. Access to premium features requires a paid subscription.

3. Account Registration

To access premium features, you must create an account. You agree to:

• Provide accurate and complete registration information
• Keep your login credentials confidential
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activity that occurs under your account

You must be at least 16 years old to create an account.

4. Subscriptions and Payment

4.1 Subscription Plans

Certsqill offers monthly and annual subscription plans. Current pricing is displayed at www.certsqill.com/pricing. Prices are inclusive of applicable VAT for EU customers.

4.2 Billing

Subscriptions are billed in advance on a recurring basis. By subscribing, you authorize us to charge your payment method automatically at the start of each billing period. Payment processing is handled by Stripe.

4.3 Cancellation

You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of the current billing period. You retain access to premium features until the period ends.

4.4 Refunds

We offer a 7-day money-back guarantee for new subscriptions. If you are not satisfied within the first 7 days, contact us at support@certsqill.com for a full refund. After 7 days, payments are non-refundable except as required by applicable law.

5. Permitted Use

You may use Certsqill for personal, non-commercial exam preparation. You agree not to:

• Share your account credentials with others
• Copy, reproduce, or redistribute our practice questions or content
• Use automated tools to scrape, download, or extract content
• Attempt to reverse engineer or circumvent any platform security measures
• Use the platform for any unlawful purpose
• Sell, resell, or sublicense access to our platform

6. Intellectual Property

All content on Certsqill — including practice questions, explanations, tools, graphics, and the Certsqill Tutor™ — is owned by or licensed to Certsqill and protected by copyright and other intellectual property laws.

Your subscription grants you a personal, non-transferable, non-exclusive license to access and use our content for personal exam preparation only.

7. AI-Powered Features

Certsqill Tutor™ uses artificial intelligence to generate explanations. While we strive for accuracy, AI-generated content may occasionally contain errors. We do not guarantee that AI explanations are 100% accurate or complete. Always verify critical information against official certification body resources.

8. Disclaimer of Warranties

Certsqill is provided "as is" without warranties of any kind. We do not guarantee that use of our platform will result in passing any certification exam. Pass rates cited reflect historical user data and are not a guarantee of individual outcomes.

We do not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Certsqill shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising from your use of our services.

Our total liability for any claim arising from these terms or your use of the platform shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

We reserve the right to suspend or terminate your account if you violate these terms, engage in fraudulent activity, or abuse our platform. In such cases, no refund will be issued.

You may terminate your account at any time by contacting us at support@certsqill.com.

11. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email at least 14 days before they take effect. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of the Federal Republic of Germany, excluding conflict of law provisions. The place of jurisdiction is Oldenburg, Germany, to the extent permitted by law.

For consumers within the EU, mandatory consumer protection provisions of your country of residence apply in addition to these terms.

13. Contact

For questions about these terms, contact us at:
support@certsqill.com

Certsqill
Brüderstraße 25
26121 Oldenburg
Germany