Define harm triggers: Which control most directly fixes | AIGP
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Define harm triggers: Which control most directly fixes the escalation gap?

AIGP Understanding the Foundations of AI Governance Easy

Set harm triggers, urgent notification routes, and response authority.

The question

A public-benefit agency’s AI eligibility tool has owners, quality checks, monitoring, and recovery procedures. Staff discover that outputs may wrongly deny benefits to a group, but policy routes such concerns only to monthly reporting. Which control most directly fixes the escalation gap?

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  1. Define harm triggers, urgent routes, and response authority. ✓
    These elements move suspected benefit-denial harm from routine reporting into timely, authorized incident response.
  2. Require additional eligibility-review training before any staff member reports possible harm.
    Training may improve review capability, but it could delay reporting and does not establish escalation criteria or authority.
  3. Add a fairness metric.
    A metric may identify patterns but does not provide urgent notification or response authority.
  4. Name an incident owner and reviewer.
    Ownership improves accountability, but without triggers and timing the concern may still remain in routine reporting.
The trap
For escalation gaps, look for trigger, urgency, route, and decision authority.

How to remember it

Set harm triggers, urgent notification routes, and response authority.

How many of these would you get right?

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