Obtain written production-use terms covering all five: Which approval condition is most defensible?
Require written terms covering production use, prompts, outputs, subcontractors, and support.
The question
A customer-service team wants production use of a supplier’s language model. The license permits internal experimentation, but rights and obligations for customer prompts, generated responses, subcontractors, and production support are unclear. Which approval condition is most defensible?
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- Obtain a production addendum covering customer prompts and generated outputs.This improves the terms but leaves subcontracted services and production support unresolved.
- Authorize production under the trial license.A trial license does not establish permission for customer-facing production use or address the other unresolved terms.
- Approve after procurement confirms commercial access, security review, and a named supplier contact.Commercial access, security, and a contact are useful, but they do not establish the necessary rights for prompts and outputs or obligations for subcontractors and support.
- Obtain written production-use terms covering all five areas. ✓Written terms should cover production use, prompts, outputs, subcontractors, and support so the approval matches the proposed deployment.
The trap
Compare the proposed use with every material permission, data term, dependency, and support obligation. How to remember it
Require written terms covering production use, prompts, outputs, subcontractors, and support.
How many of these would you get right?
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