Reassess downstream use and establish contractor incident: Which governance action is most decisive?
Reassess the unplanned downstream use and establish incident reporting with the contractor.
The question
A software-procurement team approves an AI coding assistant for internal use. Later, a contractor embeds its generated code into customer-facing products, creating a new downstream use not assessed during procurement. Which governance action is most decisive?
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- Require developers to reread the assistant’s usage guide.Guidance may improve awareness, but does not evaluate the changed use or create monitoring for downstream incidents.
- Compare the assistant’s original benchmark with competitors.Benchmark comparison concerns model capability, not whether customer-facing downstream use introduces different risks or responsibilities.
- Reassess downstream use and establish contractor incident reporting. ✓The new use requires evaluating actual downstream risks and creating a process to detect and respond to contractor incidents.
- Review the contractor’s user satisfaction survey.Satisfaction may reveal usability, but does not assess the newly emerged customer-facing risks or intended-use change.
The trap
Actual downstream use can change the risk profile; update assessment, responsibilities, and incident channels accordingly. How to remember it
Reassess the unplanned downstream use and establish incident reporting with the contractor.
How many of these would you get right?
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