Require documented export and deletion procedures: Which evidence is most direct?
Documented export and deletion procedures directly resolve uncertainty about retrieving and removing materials at termination.
The question
A media company intends to use a vendor’s AI for content-production workflows. Intended users, data access, owners, monitoring, and escalation controls are defined, but approval is blocked because the company cannot confirm what happens to prompts, outputs, and stored project materials when the relationship ends. Which evidence is most direct?
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- Review the vendor’s model card and content-quality benchmarks.Model documentation and benchmarks describe capability, not termination handling for prompts, outputs, and project materials.
- Request a description of the vendor’s normal customer-support process.Support procedures may help operationally, but they do not establish export formats, deletion scope, or termination responsibilities.
- Require documented export and deletion procedures. ✓These procedures directly address retrieving project materials and deleting retained data at termination, resolving the stated uncertainty.
- Accept a contractual promise to provide reasonable transition assistance.General assistance language may not specify what is exported, what is deleted, or how completion is evidenced.
The trap
For termination questions, distinguish precise export and deletion procedures from broad transition assurances. How to remember it
Documented export and deletion procedures directly resolve uncertainty about retrieving and removing materials at termination.
How many of these would you get right?
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