Require use-case evidence: Which missing control is most | AIGP
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Require use-case evidence: Which missing control is most direct?

AIGP Understanding the Foundations of AI Governance Medium

Procurement evidence must fit the intended use and disclose limitations, responsibilities, and incident processes, beyond generic benchmarks or warranties.

The question

An organization is procuring an AI assistant for internal employee questions. All approval, security, data-use, and monitoring prerequisites are satisfied. The supplier offers a general benchmark and warranty but provides no evidence tied to the organization’s use case, limitations, responsibilities, or incident process. Which missing control is most direct?

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  1. Require the supplier to provide a broader marketing performance summary.
    A broader summary remains generic and does not address evidence scope, limitations, responsibilities, or incident handling.
  2. Require use-case evidence, limitations, responsibilities, and incident-process information. ✓
    This directly closes the supplier information gap identified in the scenario and supports informed deployment decisions.
  3. Require the organization to conduct an internal benchmark using representative employee questions.
    Internal testing can supplement supplier evidence, but does not obtain missing supplier responsibilities, limitations, or incident procedures.
  4. Require a contractual warranty covering all employee-assistance outcomes.
    A warranty may allocate some responsibility, but cannot replace evidence about actual use-case limitations and incident processes.
The trap
A benchmark or warranty is only scoped evidence; check whether the supplier addresses the actual use, limitations, and responsibilities.

How to remember it

Procurement evidence must fit the intended use and disclose limitations, responsibilities, and incident processes, beyond generic benchmarks or warranties.

How many of these would you get right?

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